How to submit additional questions about Sarelli light curtain fabrics
Clients seeking specific technical details about Sarelli light curtain fabrics must submit inquiries through the official Sarelli contact portal. The Sarelli customer service team processes technical questions regarding fabric composition, light transmittance percentages, and custom production methods within 48 hours of submission.
The Sarelli design team requires precise project parameters to answer technical questions accurately. Clients asking about sheer fabric performance should include the target room dimensions in square meters, the desired fabric weight in grams per square meter (GSM), and the expected installation date. Providing these exact metrics allows the Sarelli textile specialists to recommend the correct weaving techniques and material blends for specific residential or commercial environments.
| Inquiry Type | Required Client Data | Sarelli Processing Time |
|---|---|---|
| Standard sheer fabric pricing | Item code, total linear meters | 24 business hours |
| Custom composition requests | Fiber percentages, target GSM | 72 business hours |
| Technical performance data | End-use environment, required certifications | 48 business hours |
Required specifications for custom sheer fabric inquiries
Submitting a complete technical profile ensures the Sarelli production team can provide accurate pricing and lead times for custom sheer fabrics. A complete inquiry includes the required fabric width in centimeters, the exact fiber composition percentages, and the total linear meters needed for the project.
When clients request information about custom Sheer Fabrics Production, the Sarelli technical department needs specific environmental data. Sunlight exposure hours per day dictate the necessary UV resistance treatments applied during the finishing process. Clients must specify if the sheer curtains will face direct southern exposure for more than 4 hours daily. For questions regarding Fabrics Composition, clients should state any strict requirements for natural fibers versus synthetic blends. A standard Sarelli linen-silk sheer blend contains 70 percent European linen and 30 percent Mulberry silk woven at 85 GSM. If a project requires a different weight or composition, the client must detail these exact percentage requirements in the initial contact form.
Expected response times for Sarelli textile consultations
The Sarelli interior textile department responds to standard fabric inquiries within 24 to 48 business hours. Complex questions involving custom loom setups, specialized dyeing processes, or orders exceeding 500 linear meters require up to 5 business days for a complete technical review.
Clients who need immediate assistance with fabric selection can schedule an in-person consultation at the Sarelli Showroom. Showroom appointments allow clients to examine 120 GSM sheer samples under various lighting conditions. During a 60-minute showroom consultation, Sarelli representatives can answer questions about Martindale abrasion cycle counts, colorfastness ratings, and specific care instructions for delicate weaves. For international clients, the Sarelli team offers virtual consultations via video call to discuss technical specifications and arrange the shipment of physical fabric swatches directly to the client location.
Related FAQs and resources
Clients researching Sarelli interior textiles can find additional technical specifications, detailed manufacturing data, and specific care instructions by reviewing the specialized fabric documentation pages listed below before submitting a new inquiry.
